Privacy Policy

Last updated: June 27, 2026

Seny ("Seny", "we", "us") provides an AI voice and chat assistant platform operated by Devlift Media. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to the Seny dashboard, widgets, and APIs (the "Service").

Information we collect

We collect information in three ways:

• Account & workspace data you provide — name, email, organization, billing details, and the agents and content you configure.
• Usage data generated as you use the Service — conversations handled by your agents, logs, and analytics needed to operate and improve the Service.
• Connected third-party data — when you connect an external account (for example Google, HubSpot, or a scheduling or DMS provider), we access data from that account on your behalf, only to provide the features you enable.

Google user data

If you connect a Google account, Seny requests only the scopes needed for the features you turn on, and accesses data solely from the account you connect:

• Gmail — search and read messages and labels to answer questions about your correspondence; create drafts; and, only if you explicitly enable it, send email on your behalf and add or remove labels.
• Google Drive — search your files and read document contents so your agent can answer questions accurately, and create files when you ask it to. Seny does not change file sharing or permissions.
• Google Calendar — read availability and create events to schedule appointments.

We use this data only to provide and improve the user-facing features you enable within Seny. Connected-service content may be processed by our AI model providers strictly to generate your assistant's responses. We do not use Google user data for advertising, and we do not sell it.

Limited Use disclosure.Seny's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically, we do not allow humans to read your Google data unless (a) we have your affirmative consent for specific messages or files, (b) it is necessary for security purposes such as investigating abuse, (c) it is required to comply with applicable law, or (d) the data has been aggregated and anonymized.

How we store and protect data

Access tokens and other integration credentials are encrypted at rest. We apply access controls and retain data only as long as needed to provide the Service or as required by law. Conversation and integration data is associated with your workspace and is not shared across customers.

How we share data

We share data with service providers (subprocessors) that help us run the Service — such as cloud hosting, database, telephony/SMS, email delivery, and AI model providers — only to the extent needed to operate the features you use, and under appropriate confidentiality and data-protection obligations. We may disclose data if required by law or to protect the rights, safety, and security of our users and the Service. We do not sell personal information.

Your choices and data deletion

You can disconnect any integration at any time from the Integrations area of the dashboard, which revokes Seny's stored access. You can also revoke Seny's access directly from your Google Account permissions. To request access to or deletion of your data, contact us at the address below and we will respond within a reasonable time.

Children

The Service is not directed to children under 16, and we do not knowingly collect their data.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact us

Questions about this policy or your data? Email privacy@seny.ai.